Development and application of hospital customer service center platform
Chen, M.; Zheng, K.; Xia, Y.
Zhongguo Yi Liao Qi Xie Za Zhi 36(1): 77-78
2012
ISSN/ISBN: 1671-7104 PMID: 22571163 Document Number: 659088
This paper introduces the construction and application of the platform of client service center in the general hospital and discusses how to provide patients with an entire service including service before clinic, on clinic and after clinic. It can also provide references for a new service mode for clinic service.
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