Total quality management: a new challenge for quality assurance professionals
Pelling, M.H.
Journal of Ahima 62(12): 32-36
1991
ISSN/ISBN: 1060-5487 PMID: 10117700 Document Number: 379584
What will be the role of the traditional quality assurance professional in healthcare's total quality management process? The author portrays what the hospital quality department might look like in the future and suggests how the quality assurance professional can prepare for this transition.
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