The evaluation of family planning services given in Erzurum mother-child health and family planning centerin Eastern Turkey
Eryilmaz, G.
European Journal of Contraception and Reproductive Health Care the Official Journal of the European Society of Contraception 11(2): 146-150
2006
ISSN/ISBN: 1362-5187 PMID: 16854690 DOI: 10.1080/13625180500520141Document Number: 353523
This study was done on women who attended to Mother-Child Health and Family Planning (MCH-FP) center asking for FP services or materials. Data were collected about their opinion of the services and about the performance of the service itself. This is a descriptive and cross-sectional study composed of 235 women. In Family Planning, counseling was done by midwifes in 67.3%, by nurses in 26.6%, and only 4.5% by doctors. Proper hygienic conditions were confirmed by 89% of the women, about the equipment the percentage was 91%. Privacy was taken care of properly in 95.5% of the cases. The quality of service with regard to waiting was expressed as not waiting at all in 22.6%, and 76.6% found free seats while waiting. The cleanliness of the waiting hall was appreciated by 97.4%. In general 95.7% of the attendants appreciated the kindliness of the staff. This study reveals that the performances of the MCH-FP service are well appreciated by the public.