Quality infrastructure: the key to implementing a total quality program in a clinical care setting
Lowery, D.
Journal of the Society for Health Systems 5(2): 51-64
1996
ISSN/ISBN: 1043-1721 PMID: 8982993 Document Number: 466465
The implementation of total quality principles and practices in health care requires a clear recognition of the physician's unique role in the industry. The author addresses the implementation of a total quality program in an 80-physician clinical care setting. The program's success is linked to the development of a supportive quality infrastructure that effectively accommodates this unique role.
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