Improvement over disruption
Ray, A.
Healthcare Financial Management Journal of the Healthcare Financial Management Association 70(4): 44-47
2016
ISSN/ISBN: 0735-0732 PMID: 27244974 Document Number: 690834
Although healthcare organizations typically shy away from undertaking multiple systemwide changes all at once, such reticence may limit potential improvements. When Stanford Children's Health undertook several major information system changes as part of a single, overarching initiative, three imperatives quickly emerged. Focus on automating processes through technology, and don't underestimate the impact of seemingly minor improvements. Zero in on manual processes, and seek technological solutions. Don't just automate-simplify.