Factors affecting the satisfaction of electronic health records (EHRs) from a physicians' perspectives in implementation

Hong, S.K.; Lim, M.S.; Kim, K.H.; Choi, J.W.; Kim, J.H.; Seo, J.W.

Studies in Health Technology and Informatics 192: 1019

2013


ISSN/ISBN: 1879-8365
PMID: 23920793
Document Number: 666741
The Purpose of this study is to investigate factors affecting satisfaction of the Electronic Health Records (EHRs) in Seoul National University of Korea, from a physicians' perspectives. Administration of a survey instrument containing 6 items to cover characteristics of the user's population in hospital. A sample of 327 users was selected including medical sectors for the study. The Overall response rate was 16.5%. It is mores satisfaction with EHRs that pharmacy and technician sector than physician sector after implementing the EHRs system. Of the total respondents, there was a significant association between performance 'System functionality and performance of EHRs' and 'overall satisfaction level with EHRs' (p < 0.01). In addition, physicians stated other factors that actually affected satisfaction of the EHRs systems in Hospital. Among these factors, summary note of discharge and operation factors are most correlation with satisfaction.

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