Improving communication skills is possible: "clinical" experience and scientific assessment
Stiefel, F.; Rousselle, I.; Despland, J.N.; Guex, P.
Revue Medicale Suisse 2(52): 390-392
2006
ISSN/ISBN: 1660-9379 PMID: 16521715 Document Number: 602804
While the importance of individualized and comprehensive care, taking into account the bio-psychosocial characteristics of the patient, has been demonstrated, this remains a considerable challenge in daily clinical practise. The Swiss Cancer League promotes since many years so called Communication Skills Training (CST). Different studies have demonstrated a positive impact of CST, illustrating that communicational competence is not only a consequence of a personal and professional development, but can be modified by an intensive and interactive training. A new scientific approach aims to elucidate the underlying mechanisms of communicational improvements, based on the hypothesis that CTS modify participants' defence mechanisms.