Communication & interpersonal skills for nurses Shirley Bach Communication & interpersonal skills for nurses and Alec Grant Learning Matters £17 192pp 9781844451623 1844451623 [Formula: see text
Nursing Management 16(10): 9
2010
PMID: 27753365 Document Number: 312167
THE PARLIAMENTARY and health service ombudsman often cites poor communication between healthcare professionals and patients as one of the most important reasons why care falls short of good standards.
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