Complaints require action not evasion

Glover, D.

Journal of Wound Care 13(9): 351

2004


ISSN/ISBN: 0969-0700
PMID: 15517741
Document Number: 580741
Apparently, as a nation, the British don't like to complain. In a restaurant we would eat food that tastes like the insole of a shoe rather than complain, particularly in France, where we know that, generally, the raise of a Gallic Garçon's eyebrow can leave one feeling eviscerated but nevertheless obliged not only to eat the insole, but the rest of the shoe too.

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