Introduction of quality circles and a quality management system (QMS) in a centralized clinic
Isemer, F.E.; Schmidt, K.J.; Heuser, U.; Kirchgesser, G.
Langenbecks Archiv für Chirurgie. Supplement. Kongressband. Deutsche Gesellschaft für Chirurgie. Kongress 113: 638-640
1996
ISSN/ISBN: 0942-2854 PMID: 9101957 Document Number: 461975
At our hospital, a quality management system was developed according to the DIN EN ISO 9001. Additionally, several quality circles and an external quality control system with three tracer diagnoses were carried out and two studies were performed to detect the internal and external acceptance of the hospital. All strategies induce an increase in the quality of management and of the patients' outcome.