An optometric quality assurance program
Rich, C.G.; Yaniglos, S.S.; Daniel, T.E.; Halabis, J.A.
Journal of the American Optometric Association 64(11): 782-786
1993
ISSN/ISBN: 0003-0244 PMID: 8120332 Document Number: 415934
To be accredited by the Joint Commission on Accreditation of Health Care Organizations (JCAHO), a health care facility must have an ongoing quality assurance program. In accordance with JCAHO Guidelines the Optometry Section at the Cleveland Veterans Administration Medical Center developed such a program as part of the Medical Center's hospital-wide ongoing quality assurance plan. The methodology used to develop a quality assurance program is outlined. A discussion of how specific clinical indicators are used to monitor performance and/or patient outcomes is presented. After the quality assurance monitoring period is completed the data is analyzed; if the outcome is unacceptable action must be taken to improve care. This dynamic process involves patient outcomes and enhances overall care.