The Kvernevik Study. II. Satisfaction with the care among the population 5 years after the opening of a new health center
Thorsen, O.; Maeland, J.G.
Tidsskrift for den Norske Laegeforening Tidsskrift for Praktisk Medicin Ny Raekke 112(6): 785-788
1992
ISSN/ISBN: 0029-2001 PMID: 1561605 Document Number: 395531
Information from a survey conducted in 1984 among the adult population in a suburban area in Stavanger was applied in the planning of a new health centre. Five years later a similar survey was conducted to evaluate the innovations in primary care. Greater satisfaction was noted in regard to accessibility of the doctors. Compared with the general population, regular users of the new health centre were more satisfied with such aspects of service as accessibility by telephone, waiting time and opening hours. There was, a decline, however, in doctor-patient continuity. In general, satisfaction with primary care increased with age. There was no difference in satisfaction between males and females.