Integrated business office can boost cash flow
Moore, R.E.
Healthcare Financial Management Journal of the Healthcare Financial Management Association 46(3): 36-7 40-2 44 Passim
1992
ISSN/ISBN: 0735-0732 PMID: 10145598 Document Number: 390420
Management of patient accounts traditionally has treated billing and collections as separate functions, with staff members working accounts alphabetically by patient. In an integrated business office, however, staff members are trained in both billing and collections and are specialized according to payers. The advantages of a payer-specific design include more efficient contact with major payer groups and a better trained, more flexible staff.