Applying Japanese management tips to patient accounts
Groenevelt, C.J.
Healthcare Financial Management Journal of the Healthcare Financial Management Association 44(4): 46; 48-50; 52-55
1990
ISSN/ISBN: 0735-0732 PMID: 10145235 Document Number: 364359
"Just in time," a Japanese management philosophy that has been applied successfully in manufacturing operations, also can be used to improve management of patient accounts departments. Under its principles, healthcare organizations would develop standardized procedures; involve workers in decision making; set up training and education programs aimed at creating a multi-skilled pool of workers; establish smooth production schedules; and foster cooperation and commitment to the philosophy throughout the organization.