Patient advocacy program links board and patient
Kippels, C.L.; Perry, F.
Trustee the Journal for Hospital Governing Boards 33(4): 21-22
1980
ISSN/ISBN: 0041-3674 PMID: 10246510 Document Number: 154548
The patient advocacy program at Hurley Medical Center, Flint, MI, was developed as part of an administrative effort to make the institution more responsive to the human needs of patients. The program acts as a direct link between the patient and the trustee by bringing to the board's attention specific information on patient problems along with corrective actions that have been implemented.