Electronically or face to face - quicker and more facile services for the client
Mäkinen, R.; Jousimaa, J.
Duodecim; Laaketieteellinen Aikakauskirja 131(13-14): 1279-1284
2015
ISSN/ISBN: 0012-7183 PMID: 26536723 Document Number: 683855
While many services have moved or are moving to the Net, the standard of activity of the healthcare still continues to be based on booking an appointment and face-to-face consultation. Electronic services may solve the availability problem in basic healthcare. The client and the producer of a health service can meet electronically both synchronically at the same time and non-synchronically, i.e. through communicating at a time that is best suited for each. The asymmetry of information changes when the patient and the professional have access to the same information. The expansion of virtual services presents a challenge to our training, which is based on a chain advancing from anamnesis to status, investigations and treatment plan.