Assisting e-patients in an Ask the Doctor Service
Abdaoui, A.; Azé, J.ér.ôm.; Bringay, S.; Poncelet, P.
Studies in Health Technology and Informatics 210: 572-576
2015
ISSN/ISBN: 1879-8365 PMID: 25991213 Document Number: 683818
Ask the doctor services are personalized forums allowing patients to ask questions directly to doctors. Usually, patients must choose the most appropriate category for their question among lots of categories to be redirected to the most relevant physician. However, manual selection is tedious and error prone activity. In this work we propose to assist the patients in this task by recommending a short list of most appropriate categories.