Using visual tools to improve clinical engagement and group understanding of complex IT concepts
Curry, J.; Prodan, A.
Studies in Health Technology and Informatics 192: 1028
2013
ISSN/ISBN: 1879-8365 PMID: 23920802 Document Number: 668352
This work describes how the use of a visual patient journey modeling tool significantly improved the engagement of clinical staff and their group understanding of the complex IT concepts associated with event-driven computer simulation. Such group understanding and engagement is acknowledged as critical to the successful implementation of a wide range of quality improvement initiatives [1, 2]. The specific example described in this paper relates to the improved utilisation of chemotherapy unit resources.