The effect of lean systems on person-centred care
Kelly, J.
Nursing Times 109(13): 16-17
2013
ISSN/ISBN: 0954-7762 PMID: 23621079 Document Number: 664322
The drive to increase efficiency and reduce costs in the NHS has led many organisations to adopt lean management systems. However, the focus on standardisation makes it difficult to meet patients' individual needs and denies health professionals the opportunity to exercise their skills and professional judgement.
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