Are you communicating what you want to say?
Weinstock, D.
Journal of Medical Practice Management Mpm 27(6): 355-358
2012
ISSN/ISBN: 8755-0229 PMID: 22834183 Document Number: 662370
More than just words and gestures, communication is the basis of all relationships. Therefore, it is important to learn what effective communication is and how best to use it to get your message across. You want the recipient to hear you and know what you mean by what you are saying and to understand your gestures.