Toyota A3 report: a tool for process improvement in healthcare
Lee, T-Shu.; Kuo, M-Hsing.
Studies in Health Technology and Informatics 143: 235-240
2009
ISSN/ISBN: 0926-9630 PMID: 19380942 Document Number: 631908
It is proposed that the A3 problem solving process be used by hospital staff to improve its healthcare workflow. A hypothetical case study is given to demonstrate the applicability and benefits of the methodology. The research results show that A3 is a useful tool for healthcare organizations seeking to continuously improve their healthcare service quality.