Chronic diseases and integrated health care delivery system: the example of Kaiser Permanente
Slama-Chaudhry, A.; Schaller, P.; Raetzo, M.-A.é; Gaspoz, J.-M.
Revue Medicale Suisse 4(172): 2040-2043
2008
ISSN/ISBN: 1660-9379 PMID: 18946963 Document Number: 618371
Kaiser Permanente (California, Etats-Unis) is an integrated health care delivery system, particularly in what is related to the management of chronic conditions. This article describes the strategies developed by this organization in order to improve the quality of care of patients suffering from chronic diseases, through coordination of care, enhancement of a team based approach, self-management education programs, and patient involvement and empowerment.