The impact of the surgical liaison nurse on patient satisfaction in the perioperative setting
Stephens-Woods, K.
Canadian Operating Room Nursing Journal 26(4): 6-7; 9-11
2008
ISSN/ISBN: 0712-6778 PMID: 19278132 Document Number: 618048
Improving patient satisfaction, communication, and the reduction of anxiety, is an important factor in perioperative care. The introduction of a surgical liaison nurse (SLN) will have significant impact. Through the SLN's ability to focus on the patient and to transition with the patient through all areas of the surgical experience, the resulting care will be less fragmented and the improvement will be evident.