Markers for enhancing team cognition in complex environments: the power of team performance diagnosis
Salas, E.; Rosen, M.A.; Burke, C.Shawn.; Nicholson, D.; Howse, W.R.
Aviation Space and Environmental Medicine 78(5 Suppl): B77-B85
2007
ISSN/ISBN: 0095-6562 PMID: 17547308 Document Number: 612666
Team cognition has been identified as a key component to achieve mission goals in dynamic, team-based, stressful, distributed and multicultural operations. Effective team performance in complex environments requires that team members hold a shared understanding of the task, their equipment, and their teammates. So, many of the simulation-based training (SET) systems and programs have been designed (partly) to enhance shared/team cognition. However, these simulation systems lack the sufficient robustness in their performance assessment tools or capabilities (if they have any) to allow for a rich and deep understanding of team cognition. Therefore, the purpose of this article is fourfold: 1) to present a brief account of team cognition; 2) to develop the concept of performance diagnosis and present SET as an approach to the performance diagnosis of team cognition; 3) to present a set of illustrative behavioral markers of team cognition; and 4) to explicate how these elements (performance diagnosis, team cognition, and SBT) can be leveraged to increase training effectiveness through the development of performance profiles - a rich, detailed, and informative set of metrics - and cognitive and behavioral indicators or illustrative markers of team cognition. Research needs are discussed in terms of realizing the potential of this approach in operational and embedded training contexts.