Mass General makes its survey findings public


Healthcare Benchmarks and Quality Improvement 14(8): 94-95

2007


ISSN/ISBN: 1541-1052
PMID: 17715883
Document Number: 607362
Hospital takes two-pronged approach, dealing with transparency while pursuing performance improvement. In addition to a copy of The Joint Commission survey, facility answers key questions and provides regular updates on web site. Policy of openness helps generate staff buy-in for PI initiatives.

Document emailed within 1 workday
Secure & encrypted payments