Searching for a single voice. Various factors and groups affect the quality movement's quest to coalesce around a main strategy that will improve patient care
Robeznieks, A.
Modern Healthcare 36(10): 6-7; 14-15, 1
2006
ISSN/ISBN: 0160-7480 PMID: 16579421 Document Number: 598301
According to industry experts, there are too many cooks in the quality kitchen, each with different recipes and ingredients for the perfect way to improve patient safety and care. Some, like Cassy Horack, left, who is director of her hospital's quality initiatives, say that hospitals should work on quality from the inside out. Others believe universal benchmarks should determine what is quality care.