Building a culture for safer systems: the experience of ambulance trusts
MacLeod, N.
Professional Nurse 19(8): 457-460
2004
ISSN/ISBN: 0266-8130 PMID: 15116503 Document Number: 572869
This paper discusses the organisational process model--an approach that can be used to develop a flexible workplace culture to improve patient safety. Using the example of ambulance trusts and the aviation industry, the author considers the relationship between strategic management, line managers and the workforce--and how this affects patient safety.
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