Presentation forms of occupational psychologic disorders: experience at a national-level call center
Papalia, F.; Vinci, M.R.; Faia, V.; Cesarini, L.; Vinci, F.
Giornale Italiano di Medicina del Lavoro Ed Ergonomia 25 Suppl(3): 231-232
2003
ISSN/ISBN: 1592-7830 PMID: 14979163 Document Number: 563172
Often in Occupational Medicine doctors misunderstand or underestimate the occupational psychologic discomfort forms deriving from "transverse risks" of organizational kind. In this communication is shortly described a our study with in a "call center". We explain the several kinds of psychologic discomfort which we have here recognized and studied. We show, at last, some of job's organization modifications rose from the first outcome of our study.