Preventing and managing aggression and violence in the NHS
Bleetman, A.; Fayeye, O.O.
Hospital Medicine 64(12): 728-731
2003
ISSN/ISBN: 1462-3935 PMID: 14702785 Document Number: 558526
Streaming in emergency departments reduces waiting times and stress, and removes the causes of most violent attacks against staff. In spite of this some people will still attack staff. Staff must be protected by a sound trust policy and effective and realistic training, monitored by a good reporting system.