Supply-chain management: exceeding the customer's expectations
Ramsay, B.
Medical Device Technology 11(8): 30-32
2000
ISSN/ISBN: 1048-6690 PMID: 11185186 Document Number: 512977
Driven by increasing competition, manufacturers are desperate to cut costs and are looking for increased efficiency and customer service from their supply chains. E-commerce offers a new model of supply and demand, but many companies do not have the processes in place to support this new model. By implementing the techniques discussed here they can achieve substantial improvements in performance.
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