Get the picture. Consumers sound off on health care
Grayson, M.
Trustee the Journal for Hospital Governing Boards 50(5): 12-15
1997
ISSN/ISBN: 0041-3674 PMID: 10168010 Document Number: 475665
You may see yourself as an altruistic volunteer for the health of your community, but the people you're serving have a very different view of you. Consumer focus groups reveal that most people think of hospitals as big businesses more interested in profits than patients.
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