Measuring the impact of quality improvement efforts
Breedlove, T.H.
Healthcare Financial Management Journal of the Healthcare Financial Management Association 48(9): 32-34; 36
1994
ISSN/ISBN: 0735-0732 PMID: 10146061 Document Number: 422593
Healthcare organizations are looking to quality programs as a key to survival, but many financial managers are unaware of the measurement methods they can use to quantify the results of quality management efforts. These methods can tell what impact quality initiatives have had on corporate culture, systems operations, and the bottom line.
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