Managing the caseload: a qualitative action research study exploring how community children's nurses deliver services to children living with life-limiting, life-threatening, and chronic conditions
Pontin, D.; Lewis, M.
Journal for Specialists in Pediatric Nursing Jspn 13(1): 26-35
2008
ISSN/ISBN: 1539-0136 PMID: 18096010 DOI: 10.1111/j.1744-6155.2008.00131.xDocument Number: 203995
PURPOSE; The number of children living with life-limiting, life-threatening, and chronic conditions nursed at home/in the community is increasing. There is limited literature on how community children's nurses (CCNs) manage their caseloads. A qualitative-action research study used in-depth interviews. The study generated a number of insights about the sorts of phenomena that contribute to CCNs' perceptions of workload. Themes included strategy, being proactive, purposeful visit, and knowing families. Using a workload tool may help CCNs manage caseloads. Further work in other areas is required to identify issues of cultural specificity.
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